Cognizant Recruitment Drive for Freshers in October 2015 Across India - Apply Online

Company Name : Cognizant

Job Role : Associate

Educational Qualification : B.Sc, BE, B.Tech, MCA

Desired Experience : Freshers/Experienced

Location : Chennai, Bangalore, Hyderabad, Mumbai, Pune, Delhi, Across India

Job Description :

• Communication with Business users related to resolving queries, obtain clarifications and providing updates.
• Setup Business bridge calls to update status of Critical incidents / Outages.
• Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress tickets to resolution.
• Responsible for the project tasks assigned.
• Initiate escalation procedure for incidents based on the agreed upon timelines and tracks it to closure.
• Manage queue effectively and allocate tasks to the team based on an allocation plan.

Mandatory Documents :

• Updated Resume Copy.
• Any Government Issued Identity card.
• Passport Size photocopy.

Apply Mode : Online

Click Here to Apply