HCL Technologies Limited Walk-in Drive for Freshers at Chennai

Company Name: HCL Technologies Limited

Job Role: Customer Service Executive

Educational Qualification: Any Graduate

Experience: 0 to 5 Years

Job Location: Chennai

Skills: Excellent Communication Skills 

Job Description:

Voice (AR Calling)?:

• To make out bound B2B calls following up on outstanding claims / accounts.
• Make / Receive calls from customers relating to their invoices / outstanding / orders or collect insurance details.
• Document and take accurate action on the information gathered from either the insurance representative or customers.
• Process medical billing related back office transactions accurately and in accordance with client stipulated procedures.

Data process:

• Perform Demographics & Order Entry
• Process medical billing related back office transactions
• Accurately and in accordance with client stipulated procedures.
• Assess and resolve enquiries, requests and escalation from other department to ensure that customer enquiries are resolved at first point of contact.

Skills:

• Excellent Communication Skills with neutral accent
• Basic knowledge of back office and customer support.
• Good data entry & typing skills (35 WPM)
• Experience in Healthcare domain will be an added advantage

Mandatory Documents:

• Updated Resume Copy
• Any Government Issued Identity card
• Passport Size Photographs.

Apply Mode: Walkin

Date of Walk-in: Jan 09, 2016 - Jan 10, 2016

Time of Walk-in: 10:00 AM

Walk-in Address: 

HCL Technologies Limited,,
1st Floor, WSS Navins Towers,
Puthupet, Near Casi,Chennai-600001
India.