IndusInd Bank Walk-in Drive for Freshers as a Customer Service from 5th to 7th November 2015 at Mumbai

Company Name : IndusInd Bank

Job Role : Customer Service

Educational Qualification : Any Graduate

Experience : 0 - 5 Years

Job Location : Mumbai

Job Description : 

• Education Qualification:- Minimum Graduate (Mandatory)
• Answer inbound calls and assist customers with their Queries/Request/Complains
• Raise Request & Complaints on behalf of the customer in the CRM tool
• Generate leads and educate customers about new products & their benefits
• Maintain and adhere to compliance guidelines
• Capture problem indicators, highlight and suggest improvement
• Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
• Maintain adequate knowledge levels on products, processes and systems used
• Ensure sales target are met

Skills : 

• MaExcellent verbal communication skills
• Good problem solving skills
• Ability to comprehend, capture as well as interpret basic customer information
• Ability to work under pressure
• Strong customer service focus
• Knowledge of banking/cards preferred
• Telephone etiquette

Mandatory Documents :

• Updated  Resume Copy
• Any Government Issued Identity card
• Passport size photographs.

Apply Mode : Walk-in

Date of Walk-in : 5th to 7th November 2015.

Walk-in Time : 10:00 AM to 5:00 PM

Walk-in Address :      

IndusInd Bank,

Datamatics Bldg No. 3, Ground Floor,

Plot No B-5, Part-B Cross lane, MIDC,

Andheri (East),

Mumbai 400093.