Company Name : Amazon
Job Role : Seller Support Associate
Educational Qualification : Any Graduate
Experience : 0 - 5 Years
Job Location : Hyderabad
Job Description :
- Demonstrates effective, clear and professional written and oral communication.
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
- Builds Platform and business knowledge to better serve sellers.
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.
Mandatory Documents :
- Updated Resume Copy
- Any Government Issued Identity card
- Passport size photographs.
Apply Mode : Walk-in
Date of Walk-in : 5th to 12th November 2015.
Walk-in Time : 10:00 AM to 3:00 PM
Walk-in Address :
Amazon Development Centre Pvt.Ltd,
Raheja Mind Space, Building No:9, 10th Floor,
Hi-Tech City,
Hyderabad,
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