Company Name : Amazon
Job Role : Seller Support Associate / Transaction Risk Investigator
Educational Qualification : Any Graduates / BE / B.Tech / B.Sc / BCA / MCA / MBA / ME / M.Tech
Experience : 0 to 5 Years (2012, 2012, 2014, 2015 Batch)
Job Location : Hyderabad
Job Description :
Seller Support Associate :
- Demonstrates effective, clear and professional written and oral communication.
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
- Builds Platform and business knowledge to better serve sellers
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Transaction Risk Investigator :
- Demonstrated ability to exceed expectations with regard to performance and individual contribution
- Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns
- Demonstrated positive, results oriented attitude
- Ability to effectively manage time, and individually prioritize multiple tasks of competing priority
- Ability to maintain high levels of confidentiality and data security standards
- Experience with Microsoft Office, including Outlook, Word, and Excel
- 24/7/365 availability, including willingness to work on weekends, nights and outside of the "standard" work day (as required)
- Demonstrate flexibility to work overtime hours as per business requirement
- Six-Sigma / Lean knowledge would be a plus.
Skills Required :
- Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response
- Problem Solving Skills
- Excellent interpersonal skills
- Experience with Microsoft Office, including Outlook, Word, and Excel
Mandatory Documents :
- Updated Resume Copy
- Any Government Issued Identity card
- Passport Size Photographs.
Apply Mode : Walk-in
Date of Walk-in : 28th November 2015
Time of Walk-in : 10:00 AM to 3:00 PM
Walk-in Address:
Amazon Development Centre Pvt.Ltd,
Raheja Mind Space,Building
No:09,10th Floor,Opp to Westin Hotel,
Hitech City,
Hyderabad

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